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Egypt's health ministry receives over 470,000 coronavirus inquiries through hotlines

The health ministry said it has received 477,257 inquiries from citizens nationwide through its 105 and 15335 hotlines

Ahram Online , Sunday 5 Apr 2020
Hala Zayed
Egypt's Minister of Health Hala Zayed (Photo: Al-Ahram)
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Egypt’s health ministry received 477,257 inquiries in March about the coronavirus pandemic through its 105 and 15335 hotlines, which have been set up to answer citizens’ questions about the virus, ministry spokesman Khaled Megahed said on Sunday.
 
The spokesman said that most of the inquiries have been regarding prevention methods, the virus’ symptoms, related complications, and the measures that should be taken in case symptoms manifest.
 
The calls have also included inquiries about the difference between coronavirus symptoms and those of the seasonal flu, as well as the virus’ method of transmission.
 
Megahed said the number of service providers for the hotline has been increased to 300 from the previous 30 to accommodate all inquiries, adding that two lines have been set up for English speakers to receive inquiries from foreigners residing in Egypt.
 
Egypt detected 85 new coronavirus infections on Saturday, bringing the country’s total number of confirmed cases to 1,070 and surpassing the 1,000-case milestone which the country has been trying to avert through multiple restrictions.
 
The death toll reached 71 nationwide after five more people died of COVID-19 on Saturday.
 
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