Egypt's cabinet has denied reports that public services for citizens will be transferred to the country's New Administrative Capital (NAC) as part of the government's plan to relocate its offices there.
"All citizen services will remain in place,” a cabinet statement underlined, noting that all government services will be accessible “through state-of-the-art technologies.”
The government plans to relocate 52,300 government employees to the 700-square- kilometre NAC, which was launched by President Abdel-Fattah El-Sisi in 2015.
During a cabinet meeting Wednesday, Prime Minister Mostafa Madbouly revealed that after completion of the relocation plan some employees will remain in Cairo to work in smaller alternative sites, while assuring that all governmental premises will be completely evacuated after the move.
The government assured that digital transformation would play a key role in offering services to citizens, who will no longer resort to traditional paper-based methods, according to Thursday's statement.
The statement added that citizens wishing to access services would submit their requests to only one governmental administration, through which requests will automatically be transferred to concerned service provider agencies.
Minister of Communications Amr Talaat told Wednesday's cabinet meeting that when the government completes its relocation plan, all dealings and correspondence would be performed online. The minister said the new methodology aims to spare citizens the burden of moving between different government departments to obtain the service they want.
Government offices were due to be to relocated to the NAC by mid-2020, but the step was held up due to the coronavirus pandemic
The NAC was among several Egyptian national projects that were due to be inaugurated this year. However, President El-Sisi instructed the government to reschedule the inauguration to 2021 in the wake of the pandemic and its related restrictive measures.