Egyptian banks increase people of determination ATMs by 23 percent: CBE

Ahram Online , Monday 18 Dec 2023

The number of ATMs with features supporting people of determination in Egypt surged by nearly 23 percent to 4,950 in December from around 4,000 in January, according to a statement by the Central Bank of Egypt (CBE) on Monday.

Man on a wheel chair in front of an ATM in Egypt.
Man on a wheel chair in front of an ATM in Egypt. National Bank of Egypt.


The current number of ATMs for the differently-abled represents 22 percent of total ATMs in Egypt and surpasses the 10 percent quota stipulated by the CBE.

Similarly, the number of banking cadres trained in sign language to ensure easy handling of hearing and speech-impaired customers soared to 7,060 in December from around 5,000 in January.

The percentage of bank branches equipped to serve this segment of customers rose to 18 percent of the total branch network in Egypt, as shown in the data released today, from around 10 percent announced in January.

“These efforts have doubled the number of differently-abled bank customers during 2023,” the CBE said.

The central bank reaffirmed its “commitment to promote and support financial inclusion for all of society, within the framework of Egypt’s Vision 2030.”

The financial inclusion rate in Egypt increased by 5.4 percent to 67.3 percent during the first six months of 2023, indicated a CBE report in November.

These developments form part of the bank's 2022-2025 financial inclusion strategy.

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