Among those seeking treatment and counselling, 15,179 individuals are residents of newly developed areas that replaced slum regions, such as Al-Asmarat, Al-Mahrousa, Rawdat Al-Sudan, Rawdat Al-Sayeda, Ahalina, Establ Antar, Al-Khayala, Bashayer Al-Khair, and October Gardens.

Services offered by the hotline include counselling, rehabilitation, and social reintegration.

Minister Morsy highlighted that the delivered services align with international standards and are offered across 33 treatment centres in 19 governorates.

The report revealed that 96 percent of the patients were males, while four percent were females.

Cairo recorded the highest number of calls to the hotline, accounting for 29 percent, followed by Giza at 16 percent.

This is attributed to the high population density in both governorates and the availability of numerous treatment centres.

The internet emerged as the primary source of awareness about the hotline, followed by television and news websites.

The fund’s official Facebook page, with nearly two million followers, plays a significant role in promoting the hotline's services.

The most common addictive substances used included cannabis, heroin, and synthetic drugs like Strox, Voodoo, and Chapo, as well as polydrug use, the fund's director Dr. Amr Othman noted.

Othman also emphasized that 28 percent of the calls were made by patients, 27 percent by siblings, and 12 percent by mothers, reflecting a growing trust in the hotline's services.

Moreover, the report identified curiosity as the primary cause behind addiction in 53 percent of cases, followed by peer pressure at 33 percent.

Financial difficulties motivated 35 percent of patients to seek treatment, while physical and mental health concerns drove 26 percent. 

The hotline continues to offer free and confidential services to employees who voluntarily seek help before workplace drug tests are conducted. Those who do not seek treatment before being tested will face legal consequences.