Egyptian Ministry of Foreign Affairs headquarters in the New Administrative Capital. Photo: Al-Ahram
A ministry statement said the efforts are part of a broader plan to modernise consular services and accelerate service delivery for citizens at home and abroad.
In a statement, the ministry said the measures align with directives from the political leadership to raise the quality of consular services, simplify procedures, and ensure rapid responses to humanitarian and emergency cases affecting Egyptians in Egypt and abroad.
The ministry noted that 2025 saw a tangible expansion in authentication services across the country, including the opening of a second authentication office in Kafr El-Sheikh governorate, with plans to launch additional offices in several governorates and strategic locations in the coming period.
It added that authentication services via Egypt Post were activated nationwide in July 2025, resulting in the authentication of around 13,000 documents, and that mobile postal units were deployed to receive applications outside official working hours.
The expansion helped eliminate congestion in offices and improve operational efficiency, the ministry said, adding that preparations are underway to launch a pilot of an electronic authentication platform.
Care for Egyptians abroad
The ministry said it placed particular emphasis on strengthening direct communication with Egyptians abroad, establishing hotlines at all diplomatic and consular missions, and establishing a central hotline within the consular sector to handle inquiries and emergency cases.
It also intensified consular awareness campaigns on the risks of irregular migration and on security conditions in conflict areas, while handling several humanitarian cases involving Egyptians overseas.
These included securing the release of 131 Egyptians detained in western Libya and the release of the three Egyptian nationals kidnapped in Mali, in addition to intervening to assist citizens stranded in several countries and responding to urgent medical cases.
Passports and mechanised documents
On passport services, the ministry said the Mechanised Passport Centre issued around 125,000 Egyptian passports and travel documents between January and November 2025.
It also issued nearly 4,000 mechanised birth certificates since the service was launched, noting that work is ongoing to introduce additional mechanised civil status services.
The ministry reaffirmed its commitment to continuing the development of the consular work system, enhancing service efficiency, and advancing digital transformation, in line with the state’s role in protecting citizens’ interests and providing care inside Egypt and abroad.
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