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Thursday, 15 April 2021

EgyptAir launches website to assist families of flight MS804

The website will provide families of the victims of flight MS804 with an additional means to track the latest developments in investigations of the airline crash last month

Ahram Online , Saturday 18 Jun 2016
Egypt and EgyptAir flags are seen infront of an Egyptair in-flight service building at Cairo International Airport, Egypt, May 19, 2016 (Reuters)
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Egypt's national airline EgyptAir launched Saturday a website for the families and relatives of victims of flight MS804, which disappeared last month over the Mediterranean, to facilitate communication and ongoing support.

In an official statement, EgyptAir chief Safwat Musallam said the website aims to assist the families and provide updates on the incident.

According to the company, the website ( would include all relevant data, information and press releases published by the company and the investigative committee, along with the latest developments.

A family assistance centre by email was also launched.

"Each representative of victims' families will have a username and a password for logging into the website, which is another channel for them to contact us and inquire about anything they need to know relative to the incident," Musallam said.

EgyptAir also announced it has finalised all demands by the families of victims of the flight relative to "due compensation" in coordination with the underwriting insurance company.

On Saturday, Al-Ahram Arabic news website reported that the investigation team tasked with looking into the crash of EgyptAir MS804 has started inspecting the two black boxes of the airliner that were extracted from the Mediterranean Thursday and Friday.

The condition of the black boxes is yet unknown. 

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