As Ukrainian President Volodymyr Zelensky urged Western leaders to avoid stirring "panic" over the massive Russian troop buildup on his country's borders, Putin and French President Emmanuel Macron agreed on the need for de-escalation.
Neither Putin nor his European and American counterparts had until now appeared ready to give ground in the weeks-long crisis, the worst in decades between Russia and the West.
But according to a Macron aide, Putin told the French leader in a call lasting more than an hour that he had "no offensive plans."
In Washington, Biden nevertheless said Friday he would soon send a small number of US troops to bolster the NATO presence in eastern Europe as tensions remain heightened.
The United States already has tens of thousands of troops stationed across mostly Western Europe.
At the Pentagon, top officials urged a focus on diplomacy while saying that Russia now had enough troops and equipment in place to threaten the whole of Ukraine.
Any such conflict, warned the top US general, Joint Chiefs Chairman Mark Milley, would be "horrific" for both sides.
"If that was unleashed on Ukraine, it would be significant, very significant, and it would result in a significant amount of casualties," Milley said.
But speaking alongside Milley, Defense Secretary Lloyd Austin said there "is still time and space for diplomacy.
"Mr Putin can do the right thing as well," said Austin. "There is no reason that this situation has to devolve into conflict."
During his talks with Macron, Putin "expressed no offensive plans and said he wanted to continue the talks with France and our allies," the aide to the French president said.
Their conversation "enabled us to agree on the need for a de-escalation," the aide told journalists. Putin "said very clearly that he did not want confrontation."
Since October, Russia has amassed more than 100,000 combat troops and equipment, as well as support forces, along its frontier with Ukraine and more recently in Belarus, which borders Ukraine on the north.
Western officials say Russia has also mustered more air and sea assets in the region, creating a complex threat like none seen since the Cold War.
Moscow has demanded wide-ranging security guarantees, including that Ukraine never be allowed to join NATO.
Those demands have been the subject of intensive negotiations, with the West warning of far-reaching consequences if diplomacy fails and Russia attacks.
"We don't need this panic," Zelensky told a news conference with foreign media, expressing concern over "signals even from respected leaders."
He said he sought to avoid hurting his country's already battered economy.
Later this week, British Prime Minister Boris Johnson is expected to speak with Putin and add to the chorus of Western leaders urging him to back down.
Polish Prime Minister Mateusz Morawiecki is due in Kyiv on Tuesday to meet the president and prime minister.
"Poland supports Ukraine in preventing Russia's aggression," Polish government spokesman Piotr Muller tweeted. "We will do everything possible to maintain peace in Europe."
Russia's concerns not addressed
To Macron, Putin made clear that the written responses from the West to his demands this week had fallen short of Russia's expectations, the Kremlin said.
"The US and NATO responses did not take into account Russia's fundamental concerns including preventing NATO's expansion," Putin said, according to the Kremlin's readout of the call.
He added that the West had ignored the "key question," that no country should strengthen its security at the expense of others, adding Russia would "carefully study" the responses, "after which it will decide on further actions."
Russia has also demanded a pullback of NATO forces deployed to eastern European and ex-Soviet countries that joined the alliance after the Cold War.
In a sign of continued tensions, Russia announced Friday evening it had added several EU officials to a list of people banned from entering the country, saying they were responsible for "anti-Russian policies."
Threat to key pipeline
The Putin-Macron phone call followed talks in Paris this week between Russia and Ukraine, with France and Germany alongside, which produced a joint statement committing to preserving a ceasefire in eastern Ukraine between government forces and pro-Moscow separatists.
They also agreed to hold new talks in Berlin in February.
"Taking into account the results of the meeting" in Paris, the Kremlin said, "the mood for further work of Russia and France in this format was confirmed."
In tandem with the diplomacy, the West has upped its threats of a tough response to an invasion.
Washington and Berlin have warned that the Nord Stream 2 pipeline, designed to double supplies of Russian natural gas to Germany, was at stake.