Uber launches new product 'Connect' in Egypt for first time in MENA

Doaa A.Moneim , Sunday 16 Aug 2020

Senders can ask couriers to deliver groceries, pick up laundry, or other small items and packages on their behalf via Uber Connect


Uber has launched Connect, a delivery tech solution that enables users to send packages and request deliveries through the Uber app. Egypt will be the first country in the MENA region to experience the new product, Uber said in a statement Sunday.

The launching of the new product came on the back of its successful introduction in more than 25 cities in Australia, Mexico, Canada and the US, according to the statement.

Uber Connect has two types of services: one where users can send packages to and from friends and family, and a second that is a stop and shop service, where drivers can pick up deliveries on behalf of users from nearby stores, aiming at facilitating users’ day-to-day activities, keeping users connected, while encouraging social distancing, according to the statement.

As an on-demand service, deliveries facilitated via Uber Connect are carried out on the same day by Uber Scooter drivers. Scooter drivers who choose to opt-in will now be able to receive delivery requests as well as usual rider commute requests, according to Uber.

“This is a proud moment for us as we add a new service to our app in Egypt, and is another first in the MENA region. Uber Connect has been designed to ease senders' daily errands, while empowering drivers with new earning opportunities. By launching Uber Connect, we are taking a step forward to accelerate our efforts to keep our community safe, which has been our goal since the start of Covid-19. Our role as a technology company won’t stop here; we will continue to evolve to effectively and sustainably define the new normal during this unprecedented time,” general manager of Uber in Egypt Ahmed Khalil said.

Packages must be under 10 kilogrammes, or under EGP 1,000 in value, and securely sealed by senders for a successful delivery, Uber said.

Senders can also ask couriers to deliver groceries, pick up laundry, or other small items on their behalf via Uber Connect. 

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