The country rose 47 places in 2025, compared to 2022, when it ranked 69th globally as a category B country with a maturity score of 0.751 points, according to a cabinet statement on Sunday.
The GTMI measures a government’s core systems. It reviews governments' improvements of digital technologies to enhance their public services, strengthen their governance, and engage with citizens, according to the World Bank website.
According to the statement, Egypt has made progress on all of the index’s main pillars. The country’s automation pillar score rose to 0.916 points out of 1, up from 0.783 points. The score for delivering digital government services increased to 0.962 points from 0.795 points, and the score for digital engagement and communication with citizens rose to 0.896 points from 0.626 points. Similarly, the score of the digital government enablers pillar rose to 0.869 points from 0.802 points.
Minister of Communication and Information Technology Amr Talaat noted that the ministry’s main priority remains investing in digital capabilities, implementing programmes, and qualifying personnel’s skills in various technologies for administrative purposes, according to the statement.
Talaat noted that Egypt’s GTMI progress is based on enhancing automation and digitization in its processes and procedures, in accordance with its Digital Transformation Strategy, which aims to facilitate procedures for citizens, reduce bureaucracy, and improve services and transparency using technology to process data digitally.
Egypt has been employing digital systems to boost the investment environment. The General Authority for Investments and Free Zones recently launched a new digital system that enables investors to expedite their financial due diligence, submit and track their applications, and monitor procedures in real-time.
Moreover, the country's Customs Authority plans to integrate AI into its Advanced Cargo Information (ACI) system to speed up clearance and improve risk assessment. The registerers on the system will be able to access it through the Nafeza digital platform, which now covers all trade routes for importers, brokers, and air-freight agents. The Egyptian Tax Authority (ETA) also plans to integrate AI into its systems in accordance with the National AI Strategy for 2025-2030. The authority's plan also accords with ongoing plans to establish three government-owned data centres to support government operations, private-sector engagement, and cloud computing capabilities.
The government has been considering ending in-person public services, offering them only through the Digital Egypt Platform, in line with Egypt’s 2030 vision. The Communications Ministry is still determining the services that will be offered strictly online. The platform currently provides more than 175 online government services, including civil status documents, traffic violations, real estate registration, social insurance, and judicial services.
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