File Photo: Citizens doing paper work in one of a public office. Ahram.
Cabinet spokesman Mohamed El-Homosany said the proposal followed a presentation by Minister of Communications Amr Talaat to Prime Minister Mostafa Madbouly on the platform’s progress and the expansion of its services.
Speaking on the TV programme El-Soura with Lamees El-Hadidi on Al-Nahar channel Tuesday evening, El-Homosany explained that some citizens still prefer to obtain certain documents in person, such as birth certificates and other official papers.
He said the Ministry of Communications is studying which services will gradually shift to online-only access, assuring that they will be delivered with the same efficiency and that citizens will be notified well in advance before any in-person option is discontinued.
On the cost of online services, El-Homosany said, “Naturally, the cost of an electronic service will be lower, and if not cheaper, then at least equal to that of the in-person service.”
Launched in 2020, the Digital Egypt platform is a government initiative led by the Ministry of Communications as part of Egypt’s broader digital transformation strategy.
The platform currently provides more than 175 online government services, including civil status documents, traffic violations, real estate registration, social insurance, and judicial services.
The initiative aims to simplify public service delivery, reduce bureaucracy, and promote transparency by allowing citizens to complete transactions entirely online or through digital service centres.
It is a key component of Egypt’s Digital Transformation Strategy 2030, which seeks to create a paperless government, improve efficiency, and expand digital literacy across the country.
Over the past year, the government has accelerated efforts to connect ministries and agencies to the Digital Egypt network, introducing new features such as digital signature verification, mobile access, and e-payment systems in partnership with E-Finance, Egypt Post, and Vodafone Egypt.
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