Ramadan's reaction comes after the three men filmed themselves outside the hotel at night to express their indignation at being refused entry.
They said an attendant had denied them entry for wearing galabeyas, arguing that the establishment had banned the traditional Egyptian garment.
The video has since gone viral, and Ramadan reposted it on his Instagram account, criticizing the attendant’s response.
"Where is your heart? Where is your mind?" he said, addressing the attendant.
He also requested the Minister of Culture to issue an apology to Upper Egyptians.
The Ministry of Culture, however, does not interfere in the regulations of commercial cinemas. The films are distributed to these cinemas by private companies. These venues generally set their own rules for entry.
Century Cinemas operates the cinema in question. It is located inside the Galleria Mall Cinema at the Hilton Cairo Grand Nile hotel in Cairo.
Ahram Online contacted the hotel’s cinema to inquire whether there were special entry regulations for this venue. However, the cinema refused to comment.
In the video's caption, Ramadan also expressed his support for the three men. He wrote that their presence would be “an honour to him, to cinema, and to all film producers.” He added that access to the cinema is “a basic right for the people.”
Directed and co-written by Mohamed Diab, the highly anticipated film was released in Egypt last week after several postponements.
The film features 70 actors, including 12 major stars and special guests from Egypt, Palestine, Lebanon, and Sudan. It also includes 50 supporting actors — some in single yet pivotal scenes. Besides Ramadan, the main cast includes Razane Jammal, Kamel El-Basha, Aly Kassem, Maged El-Kedwany, Rakeen Saad, and Islam Mubarak.
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